Call 020 3733 2180
Mobile service for suitable diesel vehicles

Ford Tourneo Custom AdBlue Fault? Mobile Specialists at Your Service.

4.9/5 Google Rating • 535+ Reviews

AdBlue Solutions offers a specialist mobile service, coming directly to your home or workplace to resolve the issue with a software solution. For a precise quote and to check availability, please provide your vehicle registration and postcode.

We come to your home, workplace or another agreed safe location, subject to availability.

GET YOUR ADBLUE QUOTE

Enter your registration, postcode and mobile number. We'll check your vehicle and get back to you with a quotation.

Your request is saved first. WhatsApp then opens with your details, press Send to message us.

No obligation. Quote confirmed before booking.

Prefer to speak to us? Call 020 3733 2180 WhatsApp us

Open Monday to Sunday, 8 AM to 8 PM. We use your details only to reply to this enquiry, see our privacy policy.

Quick quote

Registration, postcode and mobile. We reply on WhatsApp.

24/7 Emergency Callouts Available

Emergency Mobile AdBlue Assistance. Additional emergency callout charge applies. Subject to availability.

  • Same-Day Appointments Subject to Availability
  • Next-Day Appointments Subject to Availability
  • Mobile Attendance at Home or Work
YOUR MOBILE ADBLUE SPECIALISTS

Why Choose AdBlue Solutions for your Ford Tourneo Custom?

A mobile appointment that fits around your day, with a vehicle suitability check and a quotation before you book.

Mobile automotive technician working on a vehicle

MOBILE ADBLUE SPECIALISTS

Experienced technicians providing dedicated AdBlue software services for diesel cars and vans.

HOME & WORKPLACE VISITS

We come directly to your home or workplace at an agreed time that suits you.

8AM–8PM APPOINTMENTS

Convenient mobile appointments throughout the week, subject to availability.

PROFESSIONAL SOFTWARE SOLUTIONS

Dedicated AdBlue software services, with your vehicle checked before booking.

LIFETIME SOFTWARE WARRANTY

Confidence in our work, backed by our lifetime AdBlue software warranty.

NO FIX, NO FEE

If we cannot successfully complete the agreed service, our No Fix, No Fee policy applies.

REAL REVIEWS. REAL CUSTOMER EXPERIENCES.

Customer Feedback That Speaks for Itself

From helpful advice to professional automotive services, genuine customer feedback says more than any sales pitch. Take a look at the experiences shared by customers and see why so many drivers put their trust in experienced automotive specialists.

4.9/5 GOOGLE RATING • 535+ REVIEWS

  • “Brilliant service, my car is running better than ever with no pesky adblue issues. Would highly recommend”

  • “Engineer called me ahead of time and arrived on time. He was very friendly and knowledgeable and fixed my adblue fault in around 25 mins. Really pleased with the service”

    Christopher Lisseman

    Google review
  • “Really good customer service. Took less than 30 minutes for the adblue delete and got the stage 1 re mapp for free by paying with cash. Straight away can feel the difference”

    Greg Harrison

    Google review
  • “E.G. fixed the AdBlue fault on my vehicle. Great service and highly recommended!”

  • “Fixed my ad blue issue, punctual, polite. Highly recommend.”

    Harry Swales

    Google review
  • “Same day rescue with an adblue fault done on my truck. Quick response and service nice guys and have recommended to others.”

    Antonio Acacio

    Google review
  • “E G fixed my ad blue problem. Would highly recommend them. Excellent customer service”

    Keith Hiam

    Google review
  • “Fixed my adblue fault. Highly recommend.”

    Ibrahim Rajab

    Google review
  • “Contacted these guys and they came out within 2 days fixed the car and now all is perfect again really happy with the remap done on my car too very polite, efficient service and would highly recommended”

    Chris Green

    Google review
  • “Excellent service from start to finish. Very polite, professional and efficient. They diagnosed and fixed the AdBlue fault on my vehicle quickly and at a great price. Really pleased with the service and would highly recommend them to anyone.”

    Fuad Bin Ibrahim

    Google review
  • “Really happy with the remap done on my car, polite, efficient service and would highly recommended…”

  • “Solved all mgt engine warning emission Great professional services”

    Andrew Hay

    Google review
  • “Absolutely amazing guys . Quick quote. Next day they delete the ad blue . Highly recommend it !”

    Georgiana Ionescu

    Google review
  • “The car technician Amir was brilliant great personality Did what he had to do very professionally and solved my adblue fault and other fault on my land rover discovery sports Would highly recommend this company Thank you Jeff Dudley”

    Jeff Dudley

    Google review
  • “don't know why I didn't get these people to do this sooner! no more expensive problems with adblue system, and on top of that vehicle running much better. the guy that carries out the work even does a full scan of the ecu to let you know of any outstanding fault codes before work commenced.”

  • “Very happy with them straight forward They fixed Adblue fault and since then everything has been fine thank you Highly recommend them”

    Adrian BUHAI

    Google review
  • “Fixed the adblue fault on my car. Very prompt and efficient. Great service would recommend.”

    Clive Eskriett

    Google review
  • “Fantastic service, highly recommend this company. They've just fixed the adblue transmission issue on my van and carried out a engine tune so it now runs better than its ever done. Fast and efficient booking service and expert mechanic.”

    Jordan Thomas

    Google review
  • “Extremely pleased with the service I received, they fixed the ad blue problem I initially called them out for and they also fixed some further issues my car had whilst they were there…would definitely recommend this company!”

  • “I have a 2017 VW Touareg that had adblue issues. I had an awesome tech come out to me as I am unfortunately laid up recovering from an accident. He was really thorough and checked everything was working correctly and permanently provided a solution for my adblue system. Really recommend these guys. Great stuff thankyou.”

    Nicholas Leete

    Google review
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What it means

exhaust fluid quality warning and other Ford Tourneo Custom AdBlue warnings

Engine Will Not Restart Countdown

This is the most urgent warning, counting down the miles until your Tourneo Custom is prevented from starting. It is typically triggered after the system detects a persistent fault it cannot resolve.

exhaust fluid quality warning

The system may display this message if it believes the fluid in the tank is contaminated or doesn't meet the required specification. This can be caused by a sensor fault rather than an actual issue with the AdBlue liquid.

AdBlue System Malfunction

A generic but serious warning indicating a fault has been detected somewhere within the SCR and AdBlue system. This could be anything from a sensor failure to a problem with the injector or pump module.

NOx Sensor Faults

Your Tourneo Custom has NOx sensors to measure exhaust gas emissions, and they are a common point of failure. A faulty NOx sensor can trigger AdBlue warnings even if the rest of the system is functional.

Tank Level Sensor Error

The system may report an incorrect AdBlue level or fail to recognise that you have refilled the tank. This is often due to a faulty level sensor inside the tank assembly, leading to persistent warnings.

AdBlue Delete & Removal

What Our Ford Tourneo Custom Service Involves

Our process begins with a full diagnostic scan to understand the faults stored in your Tourneo Custom's engine control unit (ECU). We then apply a specialist software solution to program out the AdBlue system, often referred to as an AdBlue Delete or AdBlue Removal. For some newer models, the ECU may be protected and require unlocking at an additional cost, which we confirm before starting any work. This is a software only modification performed at your home or workplace, and we can also provide quotes for optional performance or economy remaps subject to vehicle suitability.

  • Software change, not a replacement tank, pump or sensor
  • Suitability checked from your registration first
  • Home, work or another agreed safe location
  • Quotation confirmed before booking

Vehicle suitability

What your Ford Tourneo Custom registration tells us

Does my Ford Tourneo Custom have AdBlue? For your Ford Tourneo Custom, we check the registration, engine, build specification and ECU details rather than assuming fitment or service support from its age or badge. However, not every diesel Tourneo Custom from every year will have it, as it depends on the specific emissions standard the vehicle was built to meet. The only certain way to know is for us to check your vehicle's registration.

ADBLUE FAULT CODE CHECKER

Ford Tourneo Custom AdBlue Fault Codes

Found a fault code during a diagnostic scan? Enter it below to understand what it could mean, what warning signs to look out for and what information our mobile AdBlue specialists need to help you.

From AdBlue pressure faults to NOx sensor warnings and SCR system problems, explore common diagnostic codes in simple English.

These are shared diagnostic codes, not confirmed faults for every Ford Tourneo Custom. Applicability depends on your vehicle and scan results.

8 common codes

ADBLUE WARNING ON YOUR DASHBOARD?

Send us your registration, postcode and diagnostic fault code. We'll check the details and explain the available mobile service options.

Where we can attend

Check Mobile Availability for Your Ford Tourneo Custom

We cover much of Southern England and other supported areas across England. Enter your postcode, or browse our areas.

How it works

How the Mobile Appointment Works

  1. 1

    Share Your Registration & Warning

    Tell us the registration, your postcode and what the dashboard shows.

  2. 2

    We Check Your Vehicle and Quote

    We confirm suitability for your model and agree a quotation before any work.

  3. 3

    Confirm a Suitable Appointment

    Choose a time and a safe place to work, at home or at work, subject to availability.

  4. 4

    Our Mobile Technician Attends

    The agreed software work is carried out at your location and checked before we leave.

Customer questions

Common Ford Tourneo Custom questions

Ask on WhatsApp
I've refilled the AdBlue but the warning is still on my Tourneo Custom. Why?

This often happens when a system component, like a level sensor or NOx sensor, has failed. The system cannot reset itself because it still sees a fault, even with a full tank of fresh AdBlue.

My dash says restart countdown. Can you still help?

Yes, we can help as long as the countdown has not reached zero and the vehicle can still be started. We advise contacting us as soon as possible to avoid a non start situation.

Why might my Tourneo Custom's ECU need unlocking?

Whether unlocking is needed depends on your Ford Tourneo Custom's specific ECU hardware and software. Some supported protected ECUs need specialist unlocking, which costs extra and is confirmed before booking; the vehicle's age alone does not establish this.

How do I know for sure if my Tourneo has AdBlue?

The engine badge or model year alone does not confirm AdBlue fitment or software support for your Ford Tourneo Custom. Send your registration so we can check the engine, emissions specification and ECU details before confirming suitability and a quote.

What are SCR and NOx faults?

SCR stands for Selective Catalytic Reduction, which is the official name for the AdBlue system. NOx sensors measure Nitrogen Oxide gases in the exhaust; faults with either will trigger dashboard warnings on your Tourneo Custom.

We run a fleet of Tourneo Custom vans. Can you provide a service for multiple vehicles?

Yes, we can work with business clients and fleet operators. We can arrange to service multiple vehicles at your premises, often providing a tailored quote for bulk bookings.

How long will the AdBlue delete process take?

A typical software removal on an unlocked ECU takes around one to two hours from arrival. If your vehicle's ECU requires unlocking, the process will take longer, but we will confirm all timings with you beforehand.

Do you cover my area?

Our mobile team covers London, much of Southern England and additional supported locations. Send us your postcode to confirm availability. Same day or emergency callouts are subject to technician availability.

How much does a Ford Tourneo Custom AdBlue removal cost?

The price depends on your vehicle's specific ECU type and year. For an accurate, no obligation quote, please contact us with your registration number and postcode.

Is an AdBlue Delete different to an AdBlue Removal?

No, they are just two different names for the exact same software service. We simply reprogram the ECU so it no longer requires AdBlue to function.

Do you offer 24/7 emergency callouts?

Yes. Our standard hours are Monday to Sunday, 8 AM to 8 PM. Emergency callouts are available 24 hours a day, 7 days a week, subject to location and availability. An additional emergency callout charge applies and is confirmed before dispatch.

Need Help With Your Ford Tourneo Custom AdBlue Warning?

WhatsApp Quote · Ford Tourneo Custom AdBlue Delete

Get Your AdBlue Quote

Enter your registration, postcode and mobile number. We'll check your vehicle and reply with a quotation. You can add a photo of your dashboard warning in the WhatsApp chat.

Countdown about to hit zero?

Call or WhatsApp with the warning, miles remaining and where the vehicle is. Emergency callouts carry an additional charge, confirmed before dispatch.

Anything else while we're there? (optional)

Your request is saved first. WhatsApp then opens with your details, press Send to message us.

No obligation. Quotation confirmed before booking.

Open Monday to Sunday, 8 AM to 8 PM. We use your details only to reply to this enquiry, see our privacy policy.

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