“Brilliant service, my car is running better than ever with no pesky adblue issues. Would highly recommend”
Turtle
AdBlue warning or engine restart countdown on your Audi Q5? Send your registration and a photo of the message. We'll check whether our mobile AdBlue Delete and Removal service is suitable for your vehicle and confirm a quotation before booking.
We come to your home, workplace or another agreed safe location, subject to availability.
A mobile appointment that fits around your day, with a vehicle suitability check and a quotation before you book.

Experienced technicians providing dedicated AdBlue software services for diesel cars and vans.
We come directly to your home or workplace at an agreed time that suits you.
Convenient mobile appointments throughout the week, subject to availability.
Dedicated AdBlue software services, with your vehicle checked before booking.
Confidence in our work, backed by our lifetime AdBlue software warranty.
If we cannot successfully complete the agreed service, our No Fix, No Fee policy applies.
From helpful advice to professional automotive services, genuine customer feedback says more than any sales pitch. Take a look at the experiences shared by customers and see why so many drivers put their trust in experienced automotive specialists.
Common AdBlue warnings
This is the most critical warning, indicating the vehicle will be prevented from starting after the countdown expires. It signifies a serious fault within the SCR system that requires immediate attention.
A generic but serious message that points to a malfunction somewhere in the AdBlue system. This can be caused by anything from a failed NOx sensor to a faulty pump or control module.
If you have refilled the tank but the warning persists, it suggests a system error. The fault often lies with the level sensor or the control unit not correctly registering the fluid level.
Your garage may diagnose specific fault codes related to NOx sensors or the SCR system.
An active AdBlue fault will often illuminate the engine management light and put the Q5 into a reduced power mode. This is a protective measure to limit emissions and prevent further system damage.
The system uses a heater to thaw frozen AdBlue in cold conditions; heater operation does not prevent every cause of crystallisation. A malfunction with the heater element is a common cause for system fault warnings, particularly in colder weather.
AdBlue Delete & Removal
Our service begins with a full diagnostic scan to confirm the nature of the AdBlue system fault. We then perform an AdBlue Delete, also known as AdBlue Removal, by reprogramming the engine control unit (ECU). This software-only solution disables the SCR system, preventing future warnings and countdowns. Some newer Q5 models have protected ECUs that may require unlocking at an additional cost, which we confirm before starting any work. We carry this out at your home, work or another convenient location. Subject to suitability, we can also quote for optional extras like performance remaps or other software solutions.
Vehicle suitability
Does my Audi Q5 have AdBlue? It depends on the specific model, engine and its original emissions specification. For your Audi Q5, we check the registration, engine, build specification and ECU details rather than assuming fitment or service support from its age or badge. However, not all diesel Q5 models across the range are equipped with it. The only way to be certain and to provide you with an accurate quote is for us to check your vehicle's details using your registration number.
Found a fault code during a diagnostic scan? Enter it below to understand what it could mean, what warning signs to look out for and what information our mobile AdBlue specialists need to help you.
From AdBlue pressure faults to NOx sensor warnings and SCR system problems, explore common diagnostic codes in simple English.
These are shared diagnostic codes, not confirmed faults for every Audi Q5. Applicability depends on your vehicle and scan results.
8 common codes
Fault name
What it means
The system has reported insufficient reductant pressure. Diagnostic checks help establish the cause, rather than assuming a failed pump.
VIEW FAULT DETAILSFault name
What it means
SCR NOx reduction efficiency has been reported below its expected threshold. The full scan and sensor readings help identify possible causes.
VIEW FAULT DETAILSFault name
What it means
The code concerns SCR operation or monitoring. Read it alongside the full scan and vehicle-specific information.
VIEW FAULT DETAILSFault name
What it means
The code concerns a NOx sensor circuit or signal. It does not alone confirm which part needs attention.
VIEW FAULT DETAILSFault name
What it means
The code concerns a NOx sensor circuit or signal. It does not alone confirm which part needs attention.
VIEW FAULT DETAILSFault name
What it means
The code concerns a dosing or aftertreatment injector. Check the fitted system and full scan before assuming a cause.
VIEW FAULT DETAILSFault name
What it means
The system reports that the reductant level is too low. Check the actual fluid level and whether the reported level is accurate.
VIEW FAULT DETAILSFault name
What it means
The system has reported reductant quality performance. The code alone does not identify the cause.
VIEW FAULT DETAILSSend us your registration, postcode and diagnostic fault code. We'll check the details and explain the available mobile service options.
We cover much of Southern England and other supported areas across England. Enter your postcode, or browse our areas.
Tell us the registration, your postcode and what the dashboard shows.
We confirm suitability for your model and agree a quotation before any work.
Choose a time and a safe place to work, at home or at work, subject to availability.
The agreed software work is carried out at your location and checked before we leave.
This may indicate a fault in the system, not a low fluid level. Common causes include a failed level sensor, a faulty NOx sensor or an issue with the control module itself.
The vehicle's engine management system will prevent the engine from starting as an emissions control measure. Our AdBlue delete service is designed to resolve this issue.
Some protected ECUs require specialist unlocking, but this depends on your Audi Q5's ECU hardware and software, not a blanket model-year rule. We check whether it is supported and confirm any extra unlocking cost before booking.
No, it's not fitted to every diesel version. Fitment depends on the engine, its power output, and the year of manufacture. We confirm compatibility for your specific Q5 by checking its registration.
SCR stands for Selective Catalytic Reduction, which is the official name for the AdBlue system. A warning related to SCR or a NOx sensor points to a fault with one of its components, which our software solution is designed to address.
Our AdBlue software solution resolves the dashboard warnings and countdowns that can leave you stranded. It's a popular choice for Q5 owners who use their vehicle daily and want to avoid recurring system faults.
For most Audi Q5 models, the process takes between one and two hours at your location. The exact time can vary depending on the ECU type and whether it needs to be unlocked.
Our mobile team covers London, much of Southern England and additional supported locations. Send us your postcode to confirm availability. Coverage is subject to technician availability, which we confirm when you request a quote.
The price varies depending on the vehicle's year, engine, and specific ECU hardware. We provide a personalised quotation confirmed before booking once you provide us with your vehicle's registration number.
No, they are just two different names for the exact same service. It is a software-only modification to the engine's control unit.
A reset on its own usually only clears the message for a while: if the fault behind it is still there, the warning or countdown normally comes back. We don't sell resets. We read the stored codes on your Audi Q5, explain what is causing the warning and, where the vehicle is suitable, quote for our AdBlue Delete software service.
Yes. Our standard hours are Monday to Sunday, 8 AM to 8 PM. Emergency callouts are available 24 hours a day, 7 days a week, subject to location and availability. An additional emergency callout charge applies and is confirmed before dispatch.
Enter your registration, postcode and mobile number. We'll check your vehicle and reply with a quotation. You can add a photo of your dashboard warning in the WhatsApp chat.
Call or WhatsApp with the warning, miles remaining and where the vehicle is. Emergency callouts carry an additional charge, confirmed before dispatch.
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